{"id":6883,"date":"2023-06-08T11:37:36","date_gmt":"2023-06-08T04:37:36","guid":{"rendered":"https:\/\/chilinhgolf.com\/faq"},"modified":"2025-07-08T10:24:31","modified_gmt":"2025-07-08T03:24:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/chilinhgolf.com\/en\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I make a reservation?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Reservation can be made through these following ways:<\/p>

  1. 1. Call our Hotline at 1900.6696<\/strong><\/li>
  2. 2. Send to our email: booking@chilinhgolf.com<\/strong><\/li>
  3. 3. Book online on our website at https:\/\/chilinhgolf.com\/en\/booking<\/strong><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I pay if I already made a reservation for 18 holes but only play 9 holes?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    You must pay according to the number of holes booked, not according to the actual number of holes played, except in objective cases of unforeseeable circumstances where you cannot continue to play.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMay I book my own Caddie?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    ChiLinh Golf provides Caddie booking service starting from January 1, 2023 with a fee of 200,000VND per person. You can book your own Caddie if that Caddie is still available.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long is the response time of the Customer Service Team?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    The Customer Service Team will receive information, check with relevant departments and respond to customers within 24 working hours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I pay via bank transfer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
    1. 1. For prepayment, Customers can pay via bank transfer.<\/li>
    2. 2. Onsite Payment: Unless paying by credit card, cash or otherwise agreed in writing, Customer\/Partner will make the payment directly to ChiLinh Golf\u2019s account.<\/li><\/ol>

      For details of current payment account, please refer to: https:\/\/chilinhgolf.com\/en\/payment-regulations<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I submit feedback?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Please fill out our Reviews & Feedbacks form at: https:\/\/chilinhgolf.com\/en\/contact<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I bring outside food and beverages to the golf course?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Because of food safety and preserving the landscape environment, please do not bring outside food and beverages to the course. We have optional restaurants offering a la carte, fast food, beverages\u2026 to accommodate all your requests. If you decide bring your own food, ChiLinh Golf will not be responsible for the food safety of consumption of outside food.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat time is the opening of ChiLinh Golf?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      ChiLinh Golf is open from 5:00 to 18:00 every day of the week.<\/p>

      Please note: The closing or opening hours can change depending on each period to suit the customer’s needs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes ChiLinh Golf have a dress code?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Customers are required to dress in proper attire while experiencing ChiLinh Golf\u2019s services. Clothing such as jeans, shorts above the knee… are not considered acceptable.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t